Your Privacy Is Our Priority

378bd's Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. We never sell your data.

1. Introduction and Applicability

This Privacy Policy applies to all 378bd services — including the website, mobile app, and other digital channels. 378bd is an international gaming operator running under a valid license and adhering to international data protection standards.

When you open an account, play games, or get in touch with us at 378bd, certain data comes our way. This policy clearly sets out what that data is, where it goes, and how much control you have over it.

Using our services means you agree to this Privacy Policy. We strongly encourage you to read it in full before giving your consent. If anything is unclear, our support team is happy to help.

2. Information We Collect

378bd collects several types of data. Some is provided directly by you, while some is collected automatically from your device or browser.

Type of Information What Data When It Is Collected
Identity Information Full name, date of birth, national ID number During Registration and KYC Verification
Contact Information Mobile number, email address At the Time of Registration
Financial Information Bank account / mobile banking number, transaction history On Deposits/Withdrawals
Gaming Data Game history, bet amounts, wins/losses While Playing Games
Device Information IP address, device type, operating system, browser While Using the Site/App
Location Data Approximate geographic location (IP-based) At Login
What We Do Not Collect

378bd never stores your full card number, CVV, or bank password. Payment details go directly to the payment gateway and are kept encrypted at all times.

3. How We Use Your Information

378bd uses your data only for specific, defined purposes. It is never used beyond what it was collected for.

  • Account Management: For account creation, login verification, and security purposes.
  • Payment Processing: To successfully complete deposits and withdrawals.
  • Identity Verification: For KYC processing and age verification.
  • Customer Support: To resolve your complaints and inquiries.
  • Security: To prevent fraud, money laundering, and cyberattacks.
  • Legal Obligations: To comply with regulatory authority requirements.
  • Service Improvement: For analytics to improve the gaming experience.
  • Promotions: To send you offers and updates with your consent.

378bd never uses your data to build profiles for advertisers. Our only goal is to provide you with a better service.

4. Sharing Information with Third Parties

We do not sell your data. However, in certain situations it may be shared with trusted third parties:

  • Payment Providers: With mobile banking providers and banks to process deposits and withdrawals.
  • KYC Verification Provider: With licensed third-party providers for identity verification.
  • Security Partners: With specialist agencies focused on fraud prevention and cybercrime.
  • Law Enforcement Agencies: When required by a court order or legal obligation.
  • Game Provider: For audit purposes to ensure game fairness.
Important

When sharing data with third parties, 378bd ensures they uphold equivalent privacy and data protection standards. Information is shared only for specific purposes and limited to what is strictly necessary.

5. Data Security Measures

378bd protects your data using industry-leading technology. And it is not just the technology — our team also undergoes regular security training.

  • 256-bit SSL All data transmissions are secured with encryption.
  • Sensitive Data on Servers AES-256 Stored with encryption.
  • Regular penetration testing and security audits.
  • Two-Factor Authentication (2FA) is in place.
  • Automatic alerts are triggered for suspicious login attempts.
  • Restricted staff access — only authorized personnel can view your data.
  • All server activity is logged and monitored.

Please note that no one can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone.

6. Cookies & Tracking Technologies

378bd uses cookies and similar technologies to improve service quality. Cookies are small text files stored on your device.

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Functional Cookies: To remember your preferences, language settings, and game history.
  • Analytics Cookies: To understand how long you spend on each page — used to improve our services.

You can disable cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

7. How Long We Retain Your Information

378bd does not retain data longer than necessary. Different types of data have separate retention periods.

  • Account data: retained for up to 5 years after account closure.
  • Transaction records: retained for up to 7 years as required by law.
  • KYC documents: retained for up to 5 years after account closure.
  • Gaming logs: retained for up to 3 years.
  • Communication history: retained for up to 2 years.

After the applicable retention period, data is securely deleted or anonymized so that you can no longer be identified. Certain data may need to be retained longer due to legal obligations.

8. Your Rights Regarding Your Information

As a 378bd user, you have important rights over your own data. We respect and uphold those rights.

01
Right to Access Your Data

You have the right to know what data we hold about you.

02
Right to Rectification

You may request that any inaccurate information be corrected.

03
Right to Erasure

Under certain conditions, you may request that your data be deleted.

04
Right to Restrict Processing

In some cases, you can request that the processing of your data be restricted.

05
Right to Data Portability

You can request a copy of your data in a readable format.

06
Right to Object

You may object to your data being used for marketing purposes.

How to Exercise Your Rights

To exercise any of these rights, contact 378bd via live chat support. We will respond within 30 days.

9. Children's Privacy

378bd's services are intended for users aged 18 and above. We never knowingly collect data from minors.

If we become aware that data belonging to a minor has been collected, we will immediately delete that data and close the associated account.

10. International Data Transfers

378bd is an international platform. Some of your data may be stored on servers located in other countries. In such cases, we ensure that the data protection standards in those countries meet international requirements.

Encryption is always applied during data transfers, and our agreements with third parties include data protection clauses.

11. Contact & Complaints

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch. Our data protection team will handle your matter with the seriousness it deserves.

Contact Methods

Chat with our support team in Bangla via 24/7 Live Chat. To reach us by email: [email protected] (Text only, not a clickable link)

This Privacy Policy was last updated in January 2026. Any future changes will be reflected on this page, and registered users will be notified by email.

Why Your Data Is Safe at 378bd

378bd protects your privacy not just in words, but through effective technology and policy.

256-bit SSL Encryption

Every transaction and piece of personal data is protected with the highest level of encryption — the same standard used by banks.

Your Data Is Never Sold

378bd never sells your data to advertisers or third parties. That is a core principle we stand by.

Minimal Data Collection

We only collect what is genuinely needed to provide our services. Nothing beyond that.

Your Control

You have the right to view, correct, or request deletion of your personal data — full control is in your hands.

Regular Security Audits

Third-party experts regularly audit 378bd's systems to identify and address vulnerabilities.

Full Transparency

The Privacy Policy is written in plain, straightforward language. Nothing is hidden behind complex legal wording.

Your Data Is Safe — Start Playing Now

Your privacy is protected at 378bd. Register with confidence and enjoy the best gaming experience in Bangladesh.

Your Data Is Never Sold 256-bit SSL Protection Fully Transparent Your Control
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